Books
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Having It Both Ways: The ABCs of Win-Win Relationships
"This book pulses with hope and restoration of the human spirit. Each page virtually shouts out: we are all capable of deepening our capacity for love and for deploying our best selves. Not a dream but something within our grasp." Professor Warren Bennis, Distinguished Professor of Management at USC.
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Dying For Compassion
Forty years of consulting practice in healthcare are the basis for this novel about which Dr. Don Berwick, the CEO of The Institute For Health Improvement said: "Every healthcare professional will see a bit of the truth about their own organisation resonating from this fictionalised account of "managerial malpractice in the death of a patient." Dying for Compassion raises crucial issues about the importance of working as a system, valuing interdependencies as much as we have already learned to value personal excellence, and the unavoidable responsibility and accountability we all carry for the consequences of our behaviour. Its message of hope could help to revive a badly beleagured profession, itself in need of compassion and care."
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The ABCs of Effective Feedback: A Guide For Caring Professionals "The ABCs of Effective Feedback will take longer than a minute to read but will yield a lifetime of returns." Ken Blanchard, co-author of The One Minute Manager. Dr. Edgar H. Schein (Sloan Fellows professor of management emeritus, M.I.T. Sloan School of Management) offers kudos for a book that provides "a much needed practical guide to giving and receiving feed back ...a guide that is essential to the successful conduct of one of humanity's most important activities-productive conversation."
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My Pulse Is Not What It Used To Be: The Leadership Challenges in Health Care Dr. Christian Ramsey, in his review of My Pulse in the Journal of the American Medical Association challenged his colleagues when he said: "all physicians owe a great debt to Dr Irv Rubin and Ray Fernandez, and if enough of us read this book ...whose sensitivity to organizational issue could facilitate the transformation of the health care system...we can begin to acknowledge that debt by implementing change."
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Curbside Consulting Given our human natures, there is no lock-step formula that will give us the 'perfect approach to every interpersonal challenge." The best we can do is to do the best we can do and then step back and learn from our experiences. Dr. Rubin's fifty-two short essays are designed to provide such experiential learning. They are the synthesis of lessons he has learned through his own 42+ years of experience.
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Caring Matters: Everyday Tales for Healing Organisations This practical "how to" book is dedicated to the "millions of healthcare workers who, in the face of a frightfully in-hospitable healthcare environment (e.g., sky-rocketing malpractice claims, mistrustful relationships with third party payers, etc.,) have the courage and faith, day-in and day-out, to live by the truth that caring matters." |
