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Behavior Minder™ - Case Studies - Page 1

Case Studies

Chevron Texaco: Senior Executive Team Development

Not unlike many other large organizations, Chevron Texaco faced massive organizational restructuring challenges in order to remain competitive and adaptive in an ever-changing global economy. Coping with the enormous pressures of planning and implementing such changes - changes that can impact the lives of many hundreds of employees and their families - required a level of teamwork and collaboration that far exceeded nora ml demands. Interpersonal relationships had to be acutely and very finely tuned.

In anticipation of having to manage these kinds of demands, the following broad steps were taken.

  • Individuals exchanged TBMs with team members with whom they had to work closely on a day-to-day basis.
  • In a series of one-on-one coaching sessions, team members were helped to develop the personal action plans that would enable them to strengthen each of these vital on-on-one team relationships
  • In addition, with each person's permission, a summary team-level picture was developed of the specific behaviors of importance that cut across individual relationships
  • This team summary became the core of an off-site meeting where the team addressed the question "When we are functioning as a single full unit (e.g., during weekly team meetings,) what specific behaviors do we need to hold ourselves accountable for exhibiting?"
  • The results of that off-site still hang on a poster in the front of the team's meeting room. It serves as both a pre-meeting reminder, and a post meeting point of evaluation: "How did we do today on our behavioral agreements?

For the names of specific people to contact as references for these cases, please e-mail us directly at: temenos@lava.net